Your privacy is important to us. It is Solution Social Network, LLC’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://solution.help (referred to as the “Site”).
Personal information is any information about you which can be used to identify you. This includesinformation about you as a person (such as name, address, and date of birth), your devices, and eveninformation about how you use a website or online service.
This policy is effective as of April 25, 2021.Last updated: April 25, 2021
Information we collect falls into one of two categories: “voluntarily provided” information and“automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide uswhen using the Site.
“Automatically collected” information refers to any information automatically sent by your devices inthe course of accessing the Site.
When you visit our website, our servers may automatically log the standard data provided by your webbrowser. It may include your device’s Internet Protocol (IP) address, your browser type and version, thepages you visit, the time and date of your visit, the time spent on each page, and other details aboutyour visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
We will ask for personal information — for example, when you register for an account or when you contact us — which may include one or more of the following:
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.
Do not post personal information in public areas of our website that you want to keep private.
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information from you when you do any of the following on our website:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the Site. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
However, if necessary, we may retain your personal information for our compliance with a legal obligation.
Our services are not directed to children and you may not use our services if you are under the age of 13, and we do not knowingly collect personal information about children under 13. If we discover that an individual under the age of 13 has provided us with personal information, we will delete the personal information to the extent required by the Children’s Online Privacy Protection Act.
We may disclose personal information to:
Third parties we currently use include:
The personal information we collect is stored and/or processed in United States or where our third-party providers maintain facilities.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
The Site may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.
For any questions or concerns regarding your privacy, you may contact us using the following email address:
Copyright 2021 | Solution Social Network, LLC.